This is how Twitter will die. And, thus, live forever.

Posted November 10th, 2009

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UPDATE: November 12, 2009
Has the Twitter brand death-spiral begun? ComScore today released numbers showing that visits to Twitter.com declined eight per cent. Why visit Twitter.com when its API lets anyone access tweets from anywhere? Has the death spiral begun?

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Perhaps the most difficult part of forecasting technologies’ pace is discerning which technologies will be short-lived fads and which will become ingrained in our lives. Often, millions of dollars are at stake — should the I.T. department hold steady or invest in a promising solution that may indeed become the next Pointcast. It’s not an easy game and for that reason many technology commentators steer clear of any kind of forecasting.

But despite the infrequent unpredictable breakout hit, technology’s growth curve is actually quite predictable. (The oft-misquoted Moore’s Law is probably the most well-known reliable long-term trend in computer hardware.1 )

There is indeed a tipping point in technology timelines — the moment when a fad evolves into being a secure part of our lives — and it is the point at which a technology becomes invisible. Not literally invisible, of course, but practically invisible in our day-to-day lives.

The Thermostat Test

thermostat-installThink about your home thermostat. When you actually stop to consider what it does — measure the room temperature and automatically adjust the heating/cooling automatically — it’s actually quite an amazing technology that’s had a large impact on our standard of living.

One can imagine the attention the invention received when it was first in use in the late 1800s. Today, though, it’s pretty much invisible in our lives. Sure, you can see it, but when was the last time you actually thought about your thermostat? Nobody has come to your place and stopped to remark about “that awesome thermostat” of yours. It’s simply slipped into the wider growing conscious of the technology around us.

This, then, is the litmus test for tech fads and technology’s influence in our lives. When a technology blends effortlessly into our daily living and becomes essentially invisible to us, it secures a permanent place in our environment.

And this is how Twitter will die.

I’m not suggesting, of course, that we’ll be without the ability to tweet any more, just that the mechanism by which we do so will become so ingrained in our lives that we may not even know it as “Twitter” in the future.

Consider the ways Twitter has evolved beyond being a hyped-up web site:

  • iphone_twitterFacebook completely redesigned its site to become more “Twitter-like” (much to the chagrin of its user base)
  • Hundreds of thousands of Twitter users interact with their Twitter followers only though mobile-phone text messaging
  • Dozens of mobile applications exist on nearly every cell phone to provide direct access to Twitter’s functionality
  • Long-term Twitter API holdout LinkedIn has caved into member pressure and, as of today, now provides a way of tweeting directly from its site

As more developers take advantage of Twitter’s API, the need for anyone to go to Twitter’s actual web site lessens. Now, we access through phones, airport and mall kiosks, and even toilets. A small industry is developing around linking ‘real life’ to Twitter. An inexpensive do-it-yourself kit hooks everyday appliances to Twitter so they can tweet about their daily energy consumption. And, in what screenwriters would call a beautiful “envelope ending,” modified thermostats can now tweet their average temperature points.

The Looming Death of the Twitter Brand

Contrary to the opinions of most tech pundits, in the coming years I expect the Twitter brand will decline in mindshare. Consider that most venture capital money is historically speculative and short-term in nature; V.C.s quickly grow tired of funding rounds devoted to building mass brand awareness, a very expensive strategy. This is partly why many buzz-attracting tech brands of the past today operate happily in the background, quietly earning consistent returns without the brand front-and-centre.

In fact, this trend toward invisibility is already happening to Twitter — newscasters tell viewers to “send a tweet” today, not “Go to twitter.com and send a message” as they used to. The act of tweeting will stay with us now, even if the brand fails.

As Twitter becomes less a web site and more simply a platform for short messages, the more its brand will recede from our mind. If history is any guide, this will be the point at which Twitter, as we know it today, will disappear. Its feeder parts, like cell phone apps and social networking sites, will then devour its functionality, pushing its growth into the stratosphere, making it immortal.

Twitter will die. And, in so doing, will live forever.

  1. Moore’s Law, which has proven very accurate, supposed that the number of transistors that could be placed inexpensively on an integrated circuit will double about every two years. It is frequently misquoted as suggesting that the price of technology will halve and the processing speed will double every two years. []

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Comments (6)

So I guess this isn't a good time to get that Twitter 4 Lyfe tattoo?

Awesome article.. loved reading.
Nobody would have ever thought about the way you told.. twitter can die, really loved !

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This post was mentioned on Twitter by kimbrianm: RT @julien This is How Twitter Will Die http://ow.ly/B7Pr...

This was a very interesting article, because I completely agree! While features such as Lists and Retweet have been implemented within the actual Twitter website, since I access all of my tweets through a third-party app, as do an ample percentage of Twitter users, these features have gone under the radar (until these apps start using the API for them in their own programs).

None the less, I haven't even gotten a chance to use any of them because, well, it's just not as accessible to me to use the Twitter website itself, especially when getting alerted to @ replies from people who are not being followed.

So, sadly, I do agree. I love the concept of Twitter, really I do, but, with such a decline of the actual website usage, it really makes it hard to know why I should keep using it through there… unless they finally up the API grabs that can be made. That, I will admit, is slightly an issue. But, I've rambled enough. :)

This is akin to what happened to Kleenex, FedEx, and Xerox. The brand became synonymous with the act — please hand me a kleenex, or I need this FedExed, or can you xerox this for me? We do not send messages or update our walls, we tweet. Other apps will come along but we will always tweet. That is how twitter will live forever.

I don't agree with the premise of this article. Twitter won't die if people keep using the Twitter platform. On the contrary, it will grow stronger and more pervasive. It will be used through 3rd party apps for sure, but Twitter will still handle the data and the traffic. If, on the other hand, everyone stops using Twitter but migrates over to other similar platforms, your prediction will come true. I don't think they will, because the Twitter platform will be too central and hard to copy -just think about Google, which became a verb a long time ago. Google is locked in as the core search-platform in hundreds of millions of browsers, websites, blogs and what have you. Is the Google Brand less strong because of it? Hell no. Distribution of data through APIs is a massive trend that reduces the importance of the home page. Twitter doesn't even advertise on theirs. That's why I don't think fewer visits to Twitter.com is going to hurt Twitter as a brand nor a platform.


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