Yes, I’m afraid it did. But don’t panic. Here’s how to fix it.
Think you’re safe from someone breaking into your web account? Think again. Take my LaRD test to inoculate yourself from attacks.
It used to be that complaining to a company would get you a form letter in reply. If you were lucky. In today’s social media era, though, are they any better at responding to customers? I’d argue — much better.