February 21, 2012 |
Why Consumer Reviews Will Change the Web Forever
The web will be forever changed by consumer review sites. Is your business ready?
Digital Business
December 30, 2011 |
Social Media Complaints: Do We All Owe Major Corporations an Apology?
It used to be that complaining to a company would get you a form letter in reply. If you were lucky. In today’s social media era, though, are they any better at responding to customers? I’d argue — much better.
December 12, 2011 |
How to Get Your Site to #1 in Google (Sort Of)
Here’s how to get your web site ready for Google’s Direct Connect and become one of the first sites to use it. It’ll help your Google rank!
December 09, 2011 |
How to Make Twitter Less Overwhelming
Are you finding Twitter to be overwhelming? Too many spammy people chattering up your Twitter stream? There IS a way to make Twitter less overwhelming, and in this post I’ll show you how to improve the signal-to-noise ratio on Twitter.
November 14, 2011 |
Free worksheet: Facebook Page Effectiveness
Here’s a quick one-page checklist I’ve put together for those of you who administer brand/fan pages on Facebook. I hope this helps your page become more effective and safe from trolls!
